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FAQs

What are your Payment Methods

Payment can be made by a few different options

EFT - Direct Deposit

Credit Card (2.6% Surcharge applies to Visa/Mastercard & 3% to Amex)

Cheque

 

What is the difference between dot matrix and thermal rolls

Dot matrix rolls require an inked ribbon to print images, this type of roll may consist of a Bond 1ply or Carbonless 2 & 3 Ply depending on your requirements. Thermal rolls use heat to activate the chemicals in the paper to print images and do not require a ribbon

How to distinguish wether a roll is Coated Side In (CSI) or Coated Side Out (CSO)?

If you are unsure if the Thermal is coated in or out you can scratch the roll with your fingernail, which ever side it marks this will determine wether its Coated side in or Out

How long will my image last on Thermal paper?

Choice Paper's 100% Eco Friendly Range provides a 5 year image retention. Based on the conditions that the correct storage and handling conditions are met. 
Click here to download our Storage and Handling Conditions

How do I measure a roll?

Roll dimensions are taken in width (W), outer diamter (OD) and inner diamter (ID) - The inner diamter is the size of the core that the paper is wound on.
Please click here to view a diagram on how to measure a roll

How do I place a order?

You can place a order by one of the following options: Call one of our helpful staff members on 1300 278 000, send your order details via fax to 02 8850 1986 or email: orders@choicepaperandimaging.com.au

Is there a minimum order value?

No, No order is too big or too small. We are happy to service your needs, whatever they may be